Last Updated: 18 August 2026

At Anti Slip Stair Nosing, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing stair nosing products, contacting us or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared and the choices available to you.

Information We Collect

We may collect personal information when you browse our website, place an order, contact us, create an account or subscribe to marketing communications.

This information may include:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order details and purchase history
• Payment and transaction information
• Account details
• Product enquiries and messages you send to us
• Stair nosing requirements or project information you provide
• IP address, browser type and device information
• Website usage and interaction data
• Marketing preferences

Payment card details are processed securely through trusted payment providers and are not stored directly by us.

How We Use Your Information

We use your personal information to:

• Process and fulfil stair nosing orders
• Arrange payment and delivery
• Provide order updates and customer support
• Respond to product enquiries
• Assist with stair nosing selection and requirements
• Manage your customer account
• Process returns, refunds and replacements
• Improve our website, products and customer experience
• Monitor website performance and security
• Prevent fraudulent or unauthorised transactions
• Meet legal, tax and accounting requirements
• Send marketing communications where you have provided permission

We only use your personal information where we have a lawful basis to do so.

Order and Payment Information

When you purchase stair nosing products through our website, we collect the information required to process your order, arrange delivery and provide customer support.

This may include:

• Product details purchased
• Quantity and specifications
• Delivery information
• Payment confirmation
• Order communication history

Payment transactions are processed through secure third-party payment providers. These providers handle your payment information according to their own privacy and security policies.

Sharing Your Personal Information

We may share your information with trusted third parties where necessary to provide our services and operate our business.

These may include:

• Payment processing providers
• Courier and delivery companies
• Website hosting providers
• E-commerce service providers
• IT and security providers
• Analytics providers
• Marketing service providers
• Professional advisers
• Government authorities where required by law

We only share information that is necessary for the third party to provide their service.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide essential website functions, improve user experience and understand how visitors use our website.

Cookies may help us with:

• Shopping basket functionality
• Secure checkout processes
• Remembering customer preferences
• Website performance analysis
• Marketing and advertising activities

Where required, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings or our cookie preference options.

Marketing Communications

Where you have provided consent, we may send you updates about:

• New stair nosing products
• Offers and promotions
• Product information
• Business updates

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Unsubscribing from marketing messages will not affect important communications relating to your orders, deliveries or customer service enquiries.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes it was collected.

Some information may be retained for longer periods where required for:

• Legal obligations
• Accounting records
• Tax requirements
• Fraud prevention
• Resolving disputes

When information is no longer required, it will be securely deleted or anonymised.

International Data Transfers

Some service providers used by us may process information outside the United Kingdom.

Where personal information is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Your Data Protection Rights

Under applicable data protection laws, you may have rights regarding your personal information, including:

• Requesting access to your personal data
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Restricting certain processing activities
• Objecting to specific uses of your information
• Requesting transfer of your information where applicable
• Withdrawing consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss or misuse
• Accidental disclosure
• Unauthorised alteration

While we take appropriate security measures, no online transmission or electronic storage method can guarantee complete security.

Third-Party Websites

Our website may contain links to third-party websites, suppliers or service providers.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

Children's Privacy

Our website and stair nosing products are not intended specifically for children.

We do not knowingly collect personal information from children through our website. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our website
• New services or products
• Updates to business practices
• Changes in legal requirements

The latest version will always be available on this page, with the updated date shown at the beginning of the policy.

Contact Us

If you have questions about this Privacy Policy, your personal information or wish to exercise your data protection rights, please contact us:

Business Name: Anti Slip Stair Nosing
Website: https://antislipstairnosing.co.uk
Email: contact@antislipstairnosing.co.uk
Address: 9 Fiveacre Close, Thornton Heath CR7 6AS

Making a Complaint

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to contact the Information Commissioner's Office (ICO), the UK's data protection regulator, regarding concerns about how your personal data is handled.