Last Updated: 18 August 2026

Welcome to Anti Slip Stair Nosing. These Terms and Conditions apply to your use of our website and all purchases made through our online store.

By accessing our website or purchasing stair nosing products from us, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. About Us

This website is operated by:

Business Name: Anti Slip Stair Nosing
Trading Name: Anti Slip Stair Nosing
Website: https://antislipstairnosing.co.uk
Email: contact@antislipstairnosing.co.uk
Address: 9 Fiveacre Close, Thornton Heath CR7 6AS

References to "we", "us" and "our" refer to Anti Slip Stair Nosing.

2. Using Our Website

You may use our website for lawful personal or business purposes.

You must not:

• Use the website for unlawful or fraudulent activities
• Attempt to gain unauthorised access to our website systems
• Introduce harmful software, viruses or malicious code
• Copy or reproduce website content without permission
• Interfere with website security or functionality

We reserve the right to restrict access where misuse of our website is identified.

3. Product Information

We aim to provide accurate information about our stair nosing products, including:

• Product descriptions
• Dimensions
• Materials
• Colours
• Profiles
• Installation methods
• Application suitability

Our stair nosing range may include products suitable for different flooring applications, including:

• Carpet stairs
• Vinyl stairs
• LVT stairs
• Wood stairs
• Tile stairs
• Concrete stairs
• Laminate stairs
• Rubber flooring stairs

Product colours may vary slightly due to lighting conditions, photography and individual screen settings.

Customers should review all product specifications carefully before ordering.

4. Product Suitability and Measurements

Customers are responsible for ensuring that the selected stair nosing is suitable for their staircase before purchasing.

Before ordering, customers should check:

• Stair width measurements
• Step edge dimensions
• Required profile style
• Material compatibility
• Insert colour requirements
• Fixing method

We recommend confirming measurements before installation, as incorrect measurements may affect product suitability.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected stair nosing products.

An order confirmation may be sent after submission.

An order is accepted when we confirm acceptance or dispatch the product.

We reserve the right to cancel or refuse an order where:

• The product is unavailable
• Payment cannot be processed
• There is an obvious pricing error
• Delivery cannot be completed
• Fraudulent activity is suspected

If payment has already been received for an order that cannot be fulfilled, a refund will be issued.

6. Prices

All prices shown on our website are displayed in Pounds Sterling (£).

Prices may change from time to time.

The price applicable to your order will normally be the price displayed at checkout.

Delivery charges, where applicable, will be shown before completing your purchase.

7. Payment

Payment must be completed using one of the payment methods available at checkout.

Orders will only be processed once payment has been successfully authorised.

Payment information is securely processed by third-party payment providers according to their own security and privacy policies.

8. Product Availability

All stair nosing products are subject to availability.

If an ordered product becomes unavailable, we may contact you regarding:

• Alternative product options
• Updated delivery times
• Refund arrangements

Customers are not required to accept alternative products.

9. Delivery

Delivery is subject to our Shipping Policy.

Delivery times may vary depending on:

• Product availability
• Stair nosing length and size
• Delivery location
• Courier availability
• Public holidays

Where tracking is available, tracking information will be provided after dispatch.

10. Delivery Address

Customers must provide accurate delivery details when placing an order.

Please ensure the following information is correct:

• Name
• Building number
• Street address
• Town/city
• Postcode
• Contact number

We cannot guarantee changes to delivery details once an order has been dispatched.

11. Cancelling an Online Order

Eligible online purchases may be cancelled within 14 days of receiving the product, subject to applicable legal exceptions.

To request cancellation, please provide:

• Your name
• Order number
• Product details
• Confirmation that you wish to cancel

Returned stair nosing must meet our return conditions.

Custom-cut or modified stair nosing may not qualify for cancellation rights where legal exceptions apply.

12. Returns

Customers wishing to return stair nosing must contact us before sending the product back.

Returned products must be:

• Unused
• Uninstalled
• Uncut
• Undamaged
• Free from adhesive or fixing marks
• Returned with original packaging

Customers may be responsible for return delivery costs for change-of-mind returns.

13. Cut, Modified or Installed Products

Customers must confirm that stair nosing measurements and specifications are correct before:

• Cutting
• Drilling
• Applying adhesive
• Installing
• Modifying the product

Products that have been altered or installed may not qualify for return unless they are faulty or incorrectly supplied.

14. Faulty or Incorrect Products

If you receive faulty, damaged or incorrect stair nosing, please contact us promptly.

We may request:

• Order number
• Product photographs
• Packaging photographs
• Description of the issue

We will review the issue and provide an appropriate solution in accordance with applicable consumer law.

15. Installation

Unless installation is specifically included, stair nosing products are supplied for customer installation.

Installation requirements depend on:

• Stair material
• Existing flooring
• Product profile
• Fixing method
• Surface condition

Customers should follow suitable installation guidance and use appropriate tools and fixings.

16. Product Maintenance

Stair nosing should be maintained according to the material and installation environment.

Regular checks are recommended in high-traffic areas.

Damaged or loose stair nosing should be inspected and repaired or replaced where necessary.

17. Website Content

We make reasonable efforts to ensure that all website information is accurate.

However, occasional errors may occur, including:

• Product description errors
• Image differences
• Pricing errors
• Availability changes

We reserve the right to update information where necessary.

18. Intellectual Property

All website content including text, images, graphics and designs belongs to Anti Slip Stair Nosing or authorised third parties.

Content may not be copied, reproduced or commercially used without permission.

19. Third-Party Services

Our website may use third-party services such as payment providers, delivery companies and analytics services.

We are not responsible for third-party websites or their policies.

20. Limitation of Liability

Nothing in these Terms and Conditions limits your statutory consumer rights.

We are not responsible for losses that are not reasonably foreseeable or caused by circumstances outside our reasonable control.

21. Events Outside Our Control

We are not responsible for delays caused by circumstances outside our control, including:

• Courier delays
• Severe weather
• Transport disruption
• Supply issues
• Technical failures

22. Privacy

Your personal information is handled according to our Privacy Policy.

23. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be published on this page with an updated date.

24. Severability

If any part of these Terms becomes invalid or unenforceable, the remaining sections will continue to apply.

25. Governing Law

These Terms and Conditions are governed by the applicable laws of the United Kingdom.

26. Contact Us

For questions regarding orders, products or these Terms and Conditions, contact:

Business Name: Anti Slip Stair Nosing
Website: https://antislipstairnosing.co.uk
Email: contact@antislipstairnosing.co.uk
Address: 9 Fiveacre Close, Thornton Heath CR7 6AS